Privacy Policy

Last updated: August 20, 2026

1. Overview

Hofaele ("Hofaele", "we", "us", or "our") publishes free, informational content about SaaS metrics reconciliation and industry benchmarking at hofaele.com (the "Site"). We do not sell software, subscriptions, or paid services of any kind. This Privacy Policy explains what information we collect when you visit the Site, how we use it, and the choices available to you.

2. Information we collect

We aim to collect as little personal information as reasonably possible. The categories of information we may collect include:

• Contact form submissions: When you use the contact form on our Contact page, we receive the name, email address, phone number (if provided), topic, and message you submit.
• Usage data: Standard technical information such as browser type, device type, pages visited, and approximate location derived from IP address, typically collected automatically through analytics cookies.
• Cookie preferences: A record of whether you accepted or declined non-essential cookies, stored locally in your browser.

We do not knowingly collect payment card information, government identification numbers, or other sensitive personal data, because the Site does not process payments or transactions of any kind.

3. How we use information

We use the information described above to:

• Respond to questions or feedback submitted through the contact form;
• Understand how visitors use the Site so we can improve our informational content;
• Maintain the security and proper functioning of the Site;
• Comply with applicable legal obligations.

We do not sell personal information to third parties, and we do not use contact form submissions for unrelated marketing purposes.

4. Cookies

The Site uses a limited number of cookies to remember your preferences and to understand aggregate usage patterns. For full details on the types of cookies we use and how to manage them, please see our Cookies Policy.

5. Third-party links

The Site may reference or link to third-party resources, including publicly available research or general industry information. We are not responsible for the privacy practices or content of external websites, and we encourage you to review their respective privacy policies.

6. Data retention

We retain contact form submissions only for as long as reasonably necessary to respond to your inquiry and to maintain a basic record of correspondence, after which they are deleted or anonymized. Aggregated, non-identifying usage statistics may be retained for longer periods to help us understand trends over time.

7. Your rights

Depending on where you are located, you may have the right to request access to, correction of, or deletion of personal information we hold about you, or to object to certain processing. To exercise any of these rights, please contact us using the details below, and we will respond within a reasonable timeframe.

8. Children's privacy

The Site is intended for a general business and professional audience and is not directed at children. We do not knowingly collect personal information from children.

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. The "Last updated" date at the top of this page indicates when the policy was most recently revised.

10. Contact us

If you have questions about this Privacy Policy or how we handle information, please contact us:

• Email: support@hofaele.com
• Phone: +976 5176 7436
• Address: Gantulga BatmunkhBagh-1 Street 12, Erdenet, Orkhon 210014, Mongolia